Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center

Welcome to the Help Center

Portals

  1. Customer Support

    Welcome dear Nanoacademic Software user!
    You can send us a Support request using the options provided:

  2. Demo service project

    Welcome to Demo service project's portal! Try the example forms (we call them Request types) to practice requesting help like your customers would. To edit these request type forms, visit the Request types page inside project settings.

Suggested forms

  • Technical support in Customer Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Report a bug in Customer Support

    Tell us the problems you're experiencing.

  • Product trial questions in Customer Support

    Trying out our product and want more information? Select this and we'll be happy to answer your questions.

Powered by Jira Service Management
{"xsrfToken":"4ff7e8d34ce2cded9a2d72102c7cc81c209d7710_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nanoacademic","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4ff7e8d34ce2cded9a2d72102c7cc81c209d7710_lout","baseUrl":"https://nanoacademic.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nanoacademic.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"60d5e67f-d4d0-40f3-a5e9-a096321ab6b8","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"278def30e63b49118db252e642b052b9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://nanoacademic.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}